Legal

Privacy Policy

Effective date: February 25, 2026

Privacy contact: privacy@friendbot.app

Mailing path: Email privacy@friendbot.app with subject "Mailing Address Request" for the current postal address.

Quick summary

We collect account and conversation data to provide assistant features.
Google actions run only after explicit connection and consent.
You can export, reset, delete, and disconnect from account controls.
We do not sell your personal information.
Security and abuse-prevention logs are retained only as needed.

1. Overview

This policy explains what Kove collects, how we use it, and how you stay in control.

We use plain language so you and your family can make informed choices without legal jargon.

2. Information we collect

Account details such as your email, display name, and linked channel identifiers.
Telegram and portal messages, including optional voice notes and uploaded files.
Preference settings such as provider, Fast/Normal/Best mode, summary settings, and account controls.
Integration status and scope metadata if you connect Google Calendar or Gmail.
Security and reliability logs used for abuse prevention, audit trails, and service health.

3. How we use your information

To provide assistant replies and organize conversations into chats and memory context.
To run account controls such as memory view, data export, reset, and delete actions.
To complete Google actions only after consent, such as calendar updates and Gmail sending.
To secure accounts, prevent abuse, and support billing when paid plans apply.

We use service providers to run hosting, storage, analytics, and assistant processing. We do not sell your personal information.

If you connect Google, we only access the scopes you approve and you can disconnect or revoke access at any time from preferences.

5. Data retention

We keep account and conversation data while your account is active so the assistant can provide context-aware replies.

You can clear memory and message history with reset controls, or request full removal from account controls. Backup and operational logs are retained only for security, fraud prevention, and legal obligations, then removed on scheduled rotation.

6. Your controls and rights

Use export controls to receive a JSON copy of your account profile, memory, and conversation data.
Use delete controls to remove account-linked data in active systems.
Use reset controls to clear memory/profile/messages while keeping your account link.
Disconnect Google integrations and revoke connector consent from the portal at any time.
Update preferences for provider, performance mode, and summaries from your account settings.

7. Security

We apply technical and organizational safeguards including access controls, encrypted transport, webhook secrets, replay dedupe checks, and rate limits.

No system is perfectly secure, but we monitor abuse and incidents and respond quickly when issues are identified.

8. Children and caregiver setups

Kove is not directed to children under the age required by local law without appropriate supervision and consent. Caregivers who set up the account for a family member should only share information they are authorized to provide.

9. Policy updates

We may update this policy when products, legal requirements, or security practices change. We will post the new effective date and provide notice when required.

10. Contact us